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| Is this posting for an on campus department or off campus agency? |
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On Campus Department |
| On Campus Department Name |
|
Student Success Program/Career Services |
| Position Title |
|
Student Success & Career Services Assistant |
| How many vacancies are there for this position? |
|
1 |
| Work Location |
|
The Union 103B |
| Purpose of Job |
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Department: Student Success Program & Career Services Employment Type: Work Study and College Job Eligible Hours: 2-4 hours per week Schedule: Monday-Friday between 8:00 a.m. and 5:00 p.m. (flexible based on departmental needs and student availability) Supervisor: Director of Student Success and/or Career Services Staff |
|
| Description of Duties and Responsibilities: |
|
Essential Responsibilities
Administrative Support
• File, organize, and maintain office records and materials.
• Assist with data entry, document preparation, and other clerical tasks.
• Conduct basic research for projects, programming, and campus initiatives.
• Assist staff with special projects as assigned.
• Support office organization and inventory management.
Event Support
• Assist with planning and preparation for workshops, career fairs, presentations, and student events.
• Help with event setup, check-in, staffing, and cleanup.
• Prepare materials, supplies, and promotional items for events.
• Provide a welcoming environment for students, faculty, staff, and guests attending events.
Facility and Resource Management
• Help oversee the organization, cleanliness, and usability of key student spaces, including:
o 24-Hour Computer Lab
o Academic Skills Center
o Student Game Room
• Monitor supplies and equipment and report maintenance concerns.
• Assist with inventory tracking and organization of office resources.
• Help ensure spaces remain inviting, functional, and student-ready.
Student Engagement
• Serve as a positive representative of the Student Success Program and Career Services.
• Provide friendly customer service to students, faculty, staff, and visitors.
• Refer students to appropriate campus resources when needed. |
| Required Qualifications: |
|
Qualifications
Required
• Currently enrolled student in good academic standing.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and professionalism.
• Dependable with the ability to work independently.
• Effective verbal and written communication skills.
• Basic computer skills, including familiarity with Microsoft Office applications.
Preferred
• Previous customer service, leadership, volunteer, or campus involvement experience.
• Interest in student success, career development, leadership, or higher education.
Knowledge, Skills, and Abilities
Successful candidates will demonstrate:
• Strong time-management and organizational abilities.
• Professional communication and interpersonal skills.
• Ability to prioritize and complete assigned tasks.
• Initiative and willingness to learn new responsibilities.
• Ability to collaborate effectively with staff, faculty, and fellow students.
• Problem-solving skills and adaptability in a fast-paced environment.
Professional Development Benefits
This position is designed to help students build transferable career skills that are highly valued by employers and graduate programs. Through this role, students will develop:
• Collaboration Skills by working with staff members and campus partners on projects and events.
• Time Management Skills by balancing academic responsibilities with workplace expectations.
• Interpersonal Skills through daily interactions with students, faculty, staff, and campus visitors.
• Task Completion and Accountability by managing assignments independently and meeting established deadlines.
• Professional Communication Skills through email correspondence, customer service, and office interactions.
• Organizational and Administrative Skills through record management, inventory tracking, and event coordination.
• Leadership and Problem-Solving Skills by taking initiative and contributing to the success of departmental programs and services.
Work Environment
This position primarily works in an office and student-support setting. Duties may occasionally require standing, walking between campus locations, lifting light materials (up to 25 pounds), and assisting with event setup and cleanup.
Why Work in Student Success and Career Services?
Working in Student Success and Career Services provides an opportunity to make a meaningful impact on the student experience while gaining practical, resume-building experience. Student employees become part of a collaborative team focused on helping students achieve academic success, develop career readiness skills, and connect with valuable campus resources.
This position offers flexible scheduling, professional mentorship, and meaningful hands-on experience that prepares students for future employment and leadership opportunities. |
| Work Schedule–Days & Times |
|
Monday-Friday between 8:00 a.m. and 5:00 p.m. (flexible based on departmental needs and student availability) |
| Hourly Wage |
|
$10.00 |
| Employment Start Date: |
|
09/26/2026 |
| Employment End Date: |
|
05/01/2027 |
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| Job Supervisor’s Name |
|
Matthew Brown |
| Job Supervisor’s Phone Number |
|
(641) 673-2173 |
| Job Supervisor’s Email Address |
|
Matthew.Brown@wmpenn.edu |
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