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Office Manager/Student Advisor – Nursing Division

Date: June 5, 2020

Position Title: Nursing Division Office Manager/Student Advisor

Department: Nursing

Position Requirements and Preferences:

  • Associate Degree required, Bachelor’s degree preferred
  • Specialized training and one-year related experience, minimum three years’ experience in an office environment
  • Office management/coordination abilities
  • Independent decision making, ability to exercise good judgement, accuracy, flexibility and well-developed critical thinking skills
  • Ability to work in an environment of shifting priorities, frequent interruptions, hectic pace, high level of interaction with students, staff and/or the public
  • Working knowledge of computer software programs which may include Word, Excel, institutional mainframe computer system software, or similar programs
  • Excellent written communication skills including proficiency in business English, grammar, punctuation and spelling
  • Ability to handle highly confidential matters and materials with discretion
  • Ability to work independently as well as be a collaborative team player in completing assigned tasks and meeting deadlines
  • Excellent customer service skills including phone and in-person reception etiquette
  • Proficiency with office machines including fax, scanner and copy machine


  • Provide an education with a Leadership and Technology focus, and enliven that provision through adherence to the Quaker principles of simplicity, peace-making, integrity, community and equality
  • Represents the University in a positive manner with prospective, current and former students, employees and the community
  • Demonstrates enthusiasm, self-motivation and a positive attitude in meeting and dealing effectively and courteously with students, other personnel and all members of the community
  • Interprets departmental and/or university policies and procedures
  • Works harmoniously with others
  • Performs in a manner which benefits student learning
  • Types, proofreads and edits content of correspondence, documents and presentation materials
    • May compose, sign and release correspondence and/or reports
    • Gathers, compiles and maintains data and generates reports
    • Sets up, organizes and maintains electronic and/or paper filing system
    • Screens, directs and responds to incoming calls, emails and inquiries
    • Communicates division and/or university policies and procedures as appropriate
    • Prioritizes, distributes and/or takes action on incoming and outgoing mail
    • May process purchase orders, check request and other forms
    • Greets visitors, responds to requests, resolves complaints as appropriate and in accordance with stated policy and procedures; makes referrals
    • May order office supplies, perform inventory control duties, and request maintenance and repair on office equipment
    • Follows up on actions, ensures decisions are implemented, prepares contracts, and/or notifies appropriate parties
    • Establishes and maintains an accepting office environment by exhibiting an appreciation of cultural diversity
    • Participates in and supports the strategic agenda process
    • May coordinate meetings, travel and/or conference arrangements, resolve conflicting demands
    • Assists with scheduling appointments and meetings
    • Performs duties as assigned

Specific Performance Responsibilities:

  • Provides a physical presence to greet current and prospective students.
  • Develops agenda and records minutes of division, advisory committee, and other meetings.
  • Provides support and advising to enrolled and prospective nursing students (in coordination with the assistant nursing director).
  • Registers students into courses.
  • Provides clerical assistance with preparation of facility agreements and preceptor agreements.
  • Tracks student health records.
  • Gathers and maintains student educational records.
  • Prepares annual Iowa Board of Nursing report.
  • Provides clerical support to faculty.
  • Monitors student make-up tests or videos when needed.
  • Prepares Systematic Evaluation Plan (SEP) for annual review.
  • Coordinates Commission on Collegiate Nursing Education (CCNE) reports with faculty.
  • Effectively train, motivate and evaluate work study employees.
  • Provides general support to nursing director, faculty and students.

Reports to: Director of Nursing

Start Date: Immediately

Replacement or New Position: Replacement

Full-Time/Part-time/Temp: Full- Time

Closing Date of Posting: Until Filled

Application Sent to: Send letter of application and resume:

Human Resources
William Penn University
201 Trueblood Avenue
Oskaloosa, Iowa 52577


Terms of Employment: At will employee

William Penn University is an equal opportunity provider and employer.