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Communication Coordinator

Date:   March 1, 2018

Position Title:
Communication Coordinator

Department: Admissions

Position Requirements and Preferences:

A. Education Associates or Bachelor’s degree.  If for a GA position, acceptance to the graduate program at William Penn University is required.
B. Experience Previous data entry and scheduling experience preferred.
C. Abilities
  • Independent decision making, ability to exercise good judgment, accuracy, flexibility and well developed critical thinking skills.
  • Ability to work in an environment of shifting priorities, frequent, interruptions, hectic pace, high level of interaction with students, staff and/or the public.
  • Working knowledge of computer software programs which may include Word, Excel, institutional mainframe computer system software, or similar programs.
  • Excellent written communication skills including proficiency in business English, grammar, punctuation, and spelling.
  • Ability to handle highly confidential matters and materials with discretion.
  • Ability to work independently as well as be a collaborative team player in completing assigned tasks and meeting deadlines.
  • Excellent customer service skills including phone and in-person reception etiquette.
  • Proficiency with office machines including fax, scanner and copy machine.

Position Summary:

WPU strives to create a vibrant learning community for all its members, including students, staff, and faculty.  To help foster that community, the Communication Coordinator will lead by example and develop others’ leadership capabilities, employ relevant technologies, and actively demonstrate the Quaker virtues of simplicity, peace-making, integrity, community, and equality.  Specifically, the Communication Coordinator will be responsible for the communication flow from the admissions office to prospective students and for scheduling individual and large-group campus visits.  This employee will support university processes to achieve educational and economic goals.


  • Represents the University in a positive manner with prospective, current, and former students, employees, and the community.
  • Demonstrates enthusiasm, self-motivation, and a positive attitude in meeting and dealing effectively and courteously with students, other personnel, and all members of the community.
  • Interprets departmental and/or college policies and procedures.
  • Works harmoniously with others.
  • Performs in a manner which benefits student learning.
  • This position may require travel.
  • This position may require occasional weekend and evening hours.
  • Other duties as assigned.
  • Create, maintain and update admissions forms and applications, as needed
  • Create and track communication flow
  • Provide reference information for admissions statistical reporting
  • Create statistical reports on demand
  • Create and update student records in database
  • Create, update and process daily mailings to prospective students with corresponding promotional materials
  • Compile year-end report comparing admissions historical data
  • Monitor inventory of promotional materials; make recommendations for reordering
  • Keep adjacent supply room stocked with admissions materials
  • Ability to cross-train and perform tasks of the Administrative Assistant for Admissions
  • Effectively train, motivate and evaluate work study employees
  • Ability to lift 25-30 pounds.

Reports to:
Director of Admissions and/or Vice President for Enrollment

Start Date: Immediately

Replacement or New Position: Replacement

Full-Time/Part-time/Temp: Part-time or Graduate Assistant

Closing Date of Posting: Until Filled

Application Sent to:
Send letter of application and resume:

Human Resources

William Penn University

201 Trueblood Avenue

Oskaloosa, Iowa 52577


Terms of Employment:
At will employee

William Penn University is an equal opportunity provider and employer.