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Digital Content & Communications Specialist – Staff Position

Date: 12-15-21


Position Title: Digital Content & Communications Specialist

Department: Advancement

Position Requirements and Preferences 

  • Education: Bachelor’s degree preferred, but not required
  • Experience: Administrative duties, customer service etiquette
  • Abilities:
    • Office management / coordination abilities
    • Independent decision making, ability to exercise good judgement, accuracy, flexibility, and well-developed critical thinking skills
    • Ability to work in an environment of shifting priorities, frequent interruptions, hectic pace, high level of interaction with students, staff, and / or the public
    • Working knowledge of computer software programs which may include Word, Excel, institutional mainframe computer system software, or similar programs
    • Excellent written communication skills including proficiency in Business English, grammar, punctuation, and spelling
    • Ability to handle highly confidential matters and materials with discretion
    • Ability to work independently as well as be collaborative team player in completing assigned tasks and meeting deadlines
    • Excellent customer service skills including phone and in-person reception etiquette
    • Proficiency with office machines including fax, scanner, and copy machine


  • Provide an education with a Leadership and Technology focus, and enliven that provision through adherence to the Quaker principles of simplicity, peace-making, integrity, community, and equality.
  • Represents the College in a positive manner with prospective, current, and former students, employees, and the community.
  • Demonstrates enthusiasm, self-motivation, and a positive attitude in meeting and dealing effectively and courteously with students, other personnel, and all members of the community.
  • Interprets departmental and/or college policies and procedures.
  • Works harmoniously with others.
  • Performs in a manner which benefits student learning.
  • Identify and coordinate content owners who are/will be responsible for content on specific web pages. Work closely with IS for website management.
  • Experience with Graphic Design software
  • Proficiency in social media and other technology-based media – Twitter, Facebook, Instagram, Snapchat, LinkedIn and Tik Tok.
  • Understand tone and voice for brand work and persona development
  • Supports Manager with PR campaigns, media kits and news releases
  • Interview students, faculty, alumni and others for online profiles – schedule photo/video shoots for each.
  • Conduct needs assessment to identify areas where content must be generated.
  • Assists with calendaring internal events for faculty/staff and student activities on-campus
  • Coordinates daily WPU/Barker Channel announcements
  • Communicate and promote special events within the Advancement Office, including campus activities for enrollment growth and revenue generation

Reports to: Marketing & Communications Manager

Start Date: February 2022

Replacement or New Position: Replacement

Full-Time/Part-time/Temp: Full-Time

Closing Date of Posting: Until filled

Application Sent to: Send letter of application and resume:

Human Resources
William Penn University
201 Trueblood Avenue
Oskaloosa, Iowa 52577


Terms of Employment: At will employee

William Penn University is an equal opportunity provider and employer.